Melanoma Nursing Program
Clinical Communication Workshop
Equipping nurses to build health literacy and develop consumer-focused health communication strategies
June 5, 2025
This interactive session equipped nurses with skills and strategies to support health literacy and effective communication for patients when navigating complex decisions and information related to a melanoma diagnosis.
Learning outcomes
By the end of the workshop, participants had gained the knowledge to facilitate positive health literacy and communication for people affected by melanoma, tailored to their own nursing practice and workplace environment. The workshop aimed to increase participant confidence in:
- key health communication principles and strategies to support health literacy in health care users.
- co-design and quality improvement approaches to apply these strategies in practice.
- teach-back techniques as a strategy for health literacy and communication.
- consumer insights into what facilitates good health communication.
Audience: MIA program nurses - live event.
Resources for Continued Learning
Whether you participated live or missed the session, these resources are designed to help you deepen and reflect on your learning and support you to embed communication strategies into your daily nursing practice.
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Information on Teach-back; a simple and effective communication tool used to check understanding: Teach-back website: Home - Teach-back
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Information on Check-back; a patient resource that empowers patients, families and carers to improve their understanding of information provided during appointments with a method called Check-back: Check-back website: Home – Check-back
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A tool that assesses a patient’s health literacy for person centred communication: Conversational Health Literacy Assessment Tool (CHAT)
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A tip sheet that focuses on how you can work in partnership with consumers to ensure that the written health information that your organisation prepares meets their needs; that is clear, understandable and easy to use: Standard-2-Tip-Sheet-5-Preparing-written-information-for-consumers-that-is-clear-understandable-and-easy-to-use.pdf
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Examples of co-designed health literacy research projects lead by the workshop’s facilitator (Alison Beauchamp)
Facilitator
A/Prof Alison Beauchamp
Associate Professor, NHMRC Emerging Leadership Fellow, School of Rural Health, Monash University
Alison is an Associate Professor at Monash School of Rural Health. Her research focuses on the co-design of health literacy interventions that aim to improve access and equity of care. She currently leads two studies to improve health literacy among culturally diverse and rural Australians, and as part of her current Fellowship has established a cohort study of 450 patients to understand the role of health literacy in cardiovascular outcomes.
Alison has a background as a Registered Nurse, primarily working in cardiac secondary prevention.
Resource details
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