Rethinking challenging clinician-patient encounters

VCCC Alliance Leadership Academy Series 

Presented by Associate Professor Lesley Stafford

This webinar invites the cancer workforce to reframe their approach to ‘the challenging patient’ and rethink the language used in and around these encounters.

Featuring a presentation by Associate Professor Lesley Stafford of the University of Melbourne and Royal Melbourne Hospital, attendees will leave clinicians and consumers with new insight into what makes us perceive a clinical encounter as ‘difficult’ and an appreciation of the factors that contribute to these situations.

The example of patients who decline conventional therapy in favour of alternative therapy will be used to illustrate the point about separating the person from the problem. The role of self-awareness, reflection and empathy in managing challenging clinician-patient encounters will also be explored.

The webinar will conclude with a Q&A session where attendees will have the opportunity to gain further insights and knowledge on this important topic.

How can I access this webinar? 

This webinar is only available to VCCC Alliance Leadership Academy members. Membership is free.

To join VCCC Alliance Leadership Academy, follow the hyperlink below:

Click here to register as a Leadership Academy Member. 

The VCCC Alliance Leadership Academy is a multidisciplinary learning network that will provide leadership education and training, build connections between colleagues and peers, and recognise and celebrate contributions to leadership across the sector.