Jacinta’s working life has predominantly been in the field of genetics having worked as a senior geneticist in the public and private health sectors. This has included 20 years in laboratory management, a role that has highlighted the critical need for training and development for managers working in the healthcare sector.  This became a key driver for her undertaking an MBA and then her PhD studies looking at the factors contributing to health and wellbeing issues in the healthcare workforce. In recent years Jacinta has expanded her role to a broader healthcare focus, working on developing best practice in healthcare service delivery particularly offshore in South-East Asia. Jacinta brings this expertise and related insights into her work as a university lecturer and researcher in healthcare, management and education. Through this work she hopes to be part of a shift in the healthcare landscape, one that sees a move to a more sustainable approach to managing and supporting this essential sector.