VCCC Alliance Leadership Academy Series
18 August 2026
Feedback conversations are essential parts of work, and life. Whether we're giving or receiving, feedback conversations come with lots of feelings. Stress, frustration, defensiveness, fear - these emotions arise on both sides.
In a healthcare system where time is limited and demands are high, these emotionally charged conversations can take a real toll. They drain energy, strain relationships, and impact the wellbeing of both parties. And too often, they're avoided altogether.
Yet how we feel before stepping into these conversations shapes everything - what we say, how we say it, and how it's received. But we rarely make space to reflect on this emotional dimension of feedback.
This session offers a practical, human lens for approaching feedback conversations in a way that's more emotionally aware, relationally grounded, and sustainable. By strengthening self-awareness and emotional insight, we can make feedback easier to give, more effective, and less exhausting.
Dr Claire McKie
Through her clinical work and experience in medical education, Dr McKie has seen how the emotional undercurrents of work shape everything - how people think, communicate, lead and care for others. She works with individuals and teams to help them recognise, understand and respond to emotions in ways that strengthen connection and culture - helping people navigate difficult conversations and build workplaces where people, and performance, can thrive.
How can I access this webinar?
This webinar is only available to the VCCC Alliance Leadership Academy members. Membership is free.
To join VCCC Alliance Leadership Academy, click here
The VCCC Alliance Leadership Academy is a multidisciplinary learning network that will provide leadership education and training, build connections between colleagues and peers, and recognise and celebrate contributions to leadership across the sector.
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